Regardless of where you work or who you work for, taking criticism is part of the job. Sometimes comments demand a response. Other times, ignoring them is better. Determining when and how to respond to negative comments is something that every individual and organization wrestles with.
Despite its negative associations, criticism can be an excellent opportunity to grow—but before you can respond effectively, you need to recognize the opportunities. One certainly experiences criticism in the field of design as well, and we put this article together to talk about how to effectively handle criticism on the social web.
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